Retail Merchandise & Customer Experience Associate

The TJX Companies, Inc.; Philadelphia (Philadelphia County); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays

Job summary

The TJX Companies, Inc. is seeking an associate to deliver a high-quality customer experience across TJ Maxx and related banners in the USA. You will engage with customers, maintain store standards, and support operations to ensure a welcoming shopping environment.

The role emphasizes strong communication, adaptability, and the ability to multitask in a fast-paced retail setting. Competitive salary and comprehensive benefits accompany growth opportunities.

Qualifications

• Customer service-oriented approach.
• Able to work a flexible schedule to support store needs.
• Strong communication and organization, with attention to detail.
• Capable of multi-tasking and adapting to changes.
• Ability to lift and move merchandise as required.

Responsibilities

• Models established customer experience practices with customers.
• Promotes credit and loyalty programs.
• Rings purchases/returns and counts change accurately.
• Maintains merchandising philosophy and follows procedures.
• Prepares merchandise for the sales floor per standards.
• Participates in store recovery and cleanliness throughout the day.
• Supports safety awareness and loss prevention programs.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Detail oriented

Multi-tasking

Adaptability

Retail experience

Job description

The TJX Companies, Inc. is seeking an associate to deliver a high-quality customer experience across TJ Maxx and related banners in the USA. You will engage with customers, maintain store standards, and support operations to ensure a welcoming shopping environment.

The role emphasizes strong communication, adaptability, and the ability to multitask in a fast-paced retail setting. Competitive salary and comprehensive benefits accompany growth opportunities.