Retail Customer Experience Associate

TJX; Ames (IA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) associate contributions

Health/dental/vision

HSA

Job summary

TJX stores in Ames, IA are hiring a Customer Service Associate to deliver a highly satisfied customer experience by engaging with shoppers, processing transactions accurately, and keeping the store neat and welcoming. You may be cross-trained, support loss prevention, and interact with teammates to meet business goals.

The role requires flexible hours, strong communication, and prior retail experience is a plus.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers and maintaining an organized store environment.
• Accurately ring customer purchases/returns and count change back according to procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising standards and prepare merchandise for the sales floor.
• Participate in store recovery and ensure safety and cleanliness throughout the day.
• Adhere to labor laws and store policies.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Teamwork

Physical ability

Job description

TJX stores in Ames, IA are hiring a Customer Service Associate to deliver a highly satisfied customer experience by engaging with shoppers, processing transactions accurately, and keeping the store neat and welcoming. You may be cross-trained, support loss prevention, and interact with teammates to meet business goals.

The role requires flexible hours, strong communication, and prior retail experience is a plus.