Retail Customer Experience Associate - Flexible Schedule

The TJX Companies, Inc.; Omaha (NE); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Job summary

The TJX Companies, Inc. in Omaha is seeking a Customer Experience Associate to deliver a highly satisfied shopping journey.

You will engage with customers, maintain a clean store environment, and uphold company standards across operations, merchandise, and loss prevention. This role may cross-train to other areas, requires strong communication and organizational skills, and the ability to multitask and adapt to changes.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to support multiple store areas.
• Accurately ring purchases and handle returns per procedures.
• Promote credit and loyalty programs.
• Process and prepare merchandise for sale floor.
• Support store recovery and cleanliness throughout the day.
• Assist in safety compliance and loss prevention goals.

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multi-tasking

Adaptability

Lifting ability

Team collaboration

Retail experience

Job description

The TJX Companies, Inc. in Omaha is seeking a Customer Experience Associate to deliver a highly satisfied shopping journey.

You will engage with customers, maintain a clean store environment, and uphold company standards across operations, merchandise, and loss prevention. This role may cross-train to other areas, requires strong communication and organizational skills, and the ability to multitask and adapt to changes.