Seasonal Retail Associate: Customer Experience

TJX; Burlington (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health coverage options

Life insurance

Paid holidays

Job summary

TJX Companies is seeking a store associate for our Burlington, IA location to deliver a high-quality customer experience. You will engage with customers, handle transactions, and keep the floor organized while following loss prevention standards.

Strong communication, a flexible schedule, and the ability to multi-task are essential. Prior retail experience is preferred in a Fortune 100 off-price retailer.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to lift heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail experience preferred.

Responsibilities

• Model established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Teamwork

Job description

TJX Companies is seeking a store associate for our Burlington, IA location to deliver a high-quality customer experience. You will engage with customers, handle transactions, and keep the floor organized while following loss prevention standards.

Strong communication, a flexible schedule, and the ability to multi-task are essential. Prior retail experience is preferred in a Fortune 100 off-price retailer.