Retail Customer Experience Associate

Dollar Tree, Inc.; Allendale Charter Township (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience at our Allendale, MI location. You will assist customers, process transactions at the register, and help keep the store stocked and clean.

This part-time role requires excellent customer service, strong communication, and the ability to lift up to 50 lbs. You will work with a friendly team to create a positive environment for customers and fellow employees.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail or related fields preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service, relationship management, and communication skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, respectful environment with courteous interactions.
• Maintain store cleanliness including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Retail experience

Follow instructions

Communication

Problem solving

Decision making

Lifting 30-50 lbs

Organizational skills

Education

High school diploma or equivalent

Tools

Cash register

POS system

Job description

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience at our Allendale, MI location. You will assist customers, process transactions at the register, and help keep the store stocked and clean.

This part-time role requires excellent customer service, strong communication, and the ability to lift up to 50 lbs. You will work with a friendly team to create a positive environment for customers and fellow employees.