Retail Customer Experience Specialist

Dollar Tree, Inc.; Clarkston (MI); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and protect company assets in a busy retail setting in Clarkston, MI.

The role emphasizes strong customer service, teamwork, and the ability to lift 30–50 lbs while maintaining store cleanliness and stock levels. It is a part-time on-site position with opportunities to grow with benefits and recognition programs.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain store cleanliness including bathrooms, floors, trash, and neat presentation.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Organization

Problem solving

Following instructions

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. seeks a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and protect company assets in a busy retail setting in Clarkston, MI.

The role emphasizes strong customer service, teamwork, and the ability to lift 30–50 lbs while maintaining store cleanliness and stock levels. It is a part-time on-site position with opportunities to grow with benefits and recognition programs.