Retail Customer Experience and Merchandising Associate

The TJX Companies, Inc.; Schaumburg (IL); On-site; USD 2,066,000 - 2,135,000; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

The TJX Companies, Inc. is hiring at Sierra Store Schaumburg IL to deliver an outstanding customer experience across our store environment. You will engage with customers, process transactions, maintain merchandising standards, and support store operations while upholding safety and loss-prevention practices.

The role emphasizes flexible scheduling, strong communication, and teamwork in a fast-paced, inclusive retail setting with opportunities to grow within the TJX family.

Qualifications

• Excellent customer service skills required.
• Ability to work flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.

Responsibilities

• Deliver a highly satisfied customer experience through engaging with customers and upholding store standards.
• Accurately ring purchases/returns and count change.
• Promote credit and loyalty programs to customers.
• Maintain merchandising philosophy and follow procedures for inventory and sales floor readiness.
• Prepare merchandise for the sales floor and assist in store recovery as needed.
• Maintain cleanliness and safety, follow labor policies, and support shrink reduction goals.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Job description

The TJX Companies, Inc. is hiring at Sierra Store Schaumburg IL to deliver an outstanding customer experience across our store environment. You will engage with customers, process transactions, maintain merchandising standards, and support store operations while upholding safety and loss-prevention practices.

The role emphasizes flexible scheduling, strong communication, and teamwork in a fast-paced, inclusive retail setting with opportunities to grow within the TJX family.