Retail Associate - Customer Experience Champion

The TJX Companies, Inc.; New York (NY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Employee assistance program

Scholarship program

Job summary

The TJX Companies, Inc. is hiring for a customer-focused associate at Sierra Store 0213. You will engage customers, maintain a clean store, and support operations across departments as needed.

Responsibilities include processing transactions accurately, promoting credit and loyalty programs, and upholding safety and merchandising standards. The role requires flexibility, strong communication, and the ability to lift items as part of daily tasks.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows procedures.
• Accurately processes and prepares merchandise for the sales floor.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Job description

The TJX Companies, Inc. is hiring for a customer-focused associate at Sierra Store 0213. You will engage customers, maintain a clean store, and support operations across departments as needed.

Responsibilities include processing transactions accurately, promoting credit and loyalty programs, and upholding safety and merchandising standards. The role requires flexibility, strong communication, and the ability to lift items as part of daily tasks.