Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; South Carolina; On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation support

Bereavement leave

401(k) contributions (associate)

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Paid holidays

Job summary

The TJX Companies, Inc. in Greenville, SC, USA operates Sierra Store 0182 and offers a dynamic environment focused on growth, teamwork, and customer satisfaction.

As a frontline associate, you will deliver an excellent customer experience, handle transactions, and support store operations including merchandising and safety compliance. Join a Fortune 100 company and help drive our off-price retail success.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Physical stamina

Teamwork

Job description

The TJX Companies, Inc. in Greenville, SC, USA operates Sierra Store 0182 and offers a dynamic environment focused on growth, teamwork, and customer satisfaction.

As a frontline associate, you will deliver an excellent customer experience, handle transactions, and support store operations including merchandising and safety compliance. Join a Fortune 100 company and help drive our off-price retail success.