Retail Customer Care Specialist | Part-Time

Goodwill-of-Silicon-Valley-; San Jose (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Goodwill of Silicon Valley is seeking a part-time Customer Service Specialist I at the San Carlos Store in San Jose, CA. You will deliver friendly customer service, assist with merchandising, and handle basic cash transactions while learning store operations.

The role emphasizes teamwork, attention to store policies, and participation in customer engagement programs. Prior retail or cash handling experience is beneficial, and the environment is fast-paced and service-oriented.

Qualifications

• General arithmetic skills are required.
• Ability to follow directions and work cooperatively with others.
• Basic reading and writing in English is preferred.
• Retail sales and cash handling experience is desirable.

Responsibilities

• Provide courteous and professional customer service, greeting customers and responding to inquiries promptly.
• Operate cash register and handle sales transactions, opening/closing procedures.
• Assist with inventory, merchandising, pricing adjustments and display setup.
• Maintain store cleanliness and safety, and follow store policies.

Skills

Arithmetic

Teamwork

English literacy

Cash handling

Job description

Goodwill of Silicon Valley is seeking a part-time Customer Service Specialist I at the San Carlos Store in San Jose, CA. You will deliver friendly customer service, assist with merchandising, and handle basic cash transactions while learning store operations.

The role emphasizes teamwork, attention to store policies, and participation in customer engagement programs. Prior retail or cash handling experience is beneficial, and the environment is fast-paced and service-oriented.