Retail Customer Care Specialist

Dollar Tree, Inc.; Town of Westfield (NY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to enhance the shopping experience and support daily store operations.

The role involves assisting customers, processing transactions at the register, stocking merchandise, unloading deliveries, and maintaining a clean, safe environment. The position emphasizes teamwork, reliability, and strong communication to deliver friendly service and help meet productivity goals.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Maintain a positive, safe, and respectful environment while interacting with customers and staff.
• Keep the store clean, including bathrooms, floors, and trash disposal.
• Other duties as assigned

Skills

Customer service

Communication

Organization

Problem solving

Teamwork

Education

High school diploma

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to enhance the shopping experience and support daily store operations.

The role involves assisting customers, processing transactions at the register, stocking merchandise, unloading deliveries, and maintaining a clean, safe environment. The position emphasizes teamwork, reliability, and strong communication to deliver friendly service and help meet productivity goals.