Retail Customer Care & Merch Processing

The TJX Companies, Inc.; Geneva (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Legal insurance

Credit union

Job summary

HomeGoods in Geneva, IL, part of The TJX Companies, seeks a store associate to deliver a premier customer experience and maintain a clean, organized store. You’ll support store operations, ring purchases, promote loyalty programs, and help ensure safety and loss prevention standards.

Key qualifications include excellent customer service, flexibility, strong communication and organizational skills, and the ability to multitask.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Ring customer purchases/returns and handle transactions per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and organize the sales floor.
• Assist in store recovery and safety initiatives.
• Support and participate in loss prevention efforts.
• Other duties as assigned.

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

multitasking

Able to lift heavy objects

Team collaboration

Job description

HomeGoods in Geneva, IL, part of The TJX Companies, seeks a store associate to deliver a premier customer experience and maintain a clean, organized store. You’ll support store operations, ring purchases, promote loyalty programs, and help ensure safety and loss prevention standards.

Key qualifications include excellent customer service, flexibility, strong communication and organizational skills, and the ability to multitask.