Retail Customer Experience Specialist

The TJX Companies, Inc.; Racine (WI); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health/dental/vision insurance

Paid holidays/vacation

Scholarship program

Job summary

The TJX Companies, Inc. is seeking a store associate at HomeGoods in Racine, WI to deliver an exceptional customer experience. You will engage with customers, process transactions, and help maintain a clean, organized sales floor. The role emphasizes teamwork, adherence to policies, and participation in store initiatives.

You will support credit/loyalty programs, assist in merchandising, and stay aware of safety and loss prevention standards while contributing to a positive store culture.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Flexible schedule to support business needs.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Meet and engage with customers to ensure a highly satisfied experience.
• Accurately ring purchases/returns and handle change.
• Promotes credit and loyalty programs.
• Maintain clean and organized store environment.
• Support loss prevention and safety guidelines.
• Cross-train to work in multiple store areas.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexible schedule

Lifting heavy objects

Job description

The TJX Companies, Inc. is seeking a store associate at HomeGoods in Racine, WI to deliver an exceptional customer experience. You will engage with customers, process transactions, and help maintain a clean, organized sales floor. The role emphasizes teamwork, adherence to policies, and participation in store initiatives.

You will support credit/loyalty programs, assist in merchandising, and stay aware of safety and loss prevention standards while contributing to a positive store culture.