Customer-Centric Retail Associate | Flexible Hours

The TJX Companies, Inc.; Palatine (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Paid holidays/vacation/sick

Scholarship program

Job summary

HomeGoods at The TJX Companies, Inc. is hiring a store associate to deliver exceptional customer service and support daily store operations in Palatine, IL. You will engage customers, follow loss prevention standards, and assist in merchandise preparation and displays.

This role may involve cross-training across areas to meet business needs. The ideal candidate possesses strong communication and organizational skills, can multitask, and maintains a positive store culture.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience principles.
• Cross-train to work in multiple store areas to support business needs.
• Model positive store culture with honesty, integrity, and respect.
• Accurately ring purchases/returns and handle change per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Support store recovery and maintain cleanliness and safety.

Skills

Customer service

Multitasking

Communication

Attention to detail

Teamwork

Job description

HomeGoods at The TJX Companies, Inc. is hiring a store associate to deliver exceptional customer service and support daily store operations in Palatine, IL. You will engage customers, follow loss prevention standards, and assist in merchandise preparation and displays.

This role may involve cross-training across areas to meet business needs. The ideal candidate possesses strong communication and organizational skills, can multitask, and maintains a positive store culture.