Customer‑Focused Retail Merchandise Associate — Growth & Discounts

Winners Merchants International, L.P.; Springfield (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Paid holidays

Job summary

TJX HomeGoods in Springfield, IL is seeking a team member to deliver a superior customer experience while maintaining a clean, organized store. You may assist across departments to meet business needs and support loss prevention, merchandising, and recovery efforts throughout the day.

Ideal candidates demonstrate strong communication, multitasking ability, and a customer-focused mindset; retail experience is a plus.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with customers and associates.
• Supports a positive store culture with honesty, integrity and respect.
• Accurately rings purchases/returns and handles cash according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

TJX HomeGoods in Springfield, IL is seeking a team member to deliver a superior customer experience while maintaining a clean, organized store. You may assist across departments to meet business needs and support loss prevention, merchandising, and recovery efforts throughout the day.

Ideal candidates demonstrate strong communication, multitasking ability, and a customer-focused mindset; retail experience is a plus.