Retail Customer Care Associate - Entry Level

Family Dollar; Clay City (IN); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Clay City, IN is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, unload trucks, and keep the store clean.

We value strong communication, reliability, and teamwork and offer flexible part-time hours. This role involves standing, walking, and light lifting as part of daily store operations.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment for customers, associates, and leaders.
• Maintain store cleanliness including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Cash handling

Stock replenishment

Teamwork

Communication

Physical stamina

Problem solving

Education

High school diploma or equivalent

Tools

POS system

Job description

Family Dollar in Clay City, IN is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, unload trucks, and keep the store clean.

We value strong communication, reliability, and teamwork and offer flexible part-time hours. This role involves standing, walking, and light lifting as part of daily store operations.