Retail Counter Sales Associate

PYP; Gainesville (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

401k with Generous Company Match

Company Paid Life Insurance and Long‑/

Short-Term Disability

Employee Discounts

Tuition Reimbursement

Job summary

Pick Your Part is hiring to deliver exceptional in-person service and expert help with auto parts. The role emphasizes assisting walk-in customers, identifying parts, processing sales at the front counter, and coordinating yard operations to fulfill orders.

Ideal candidates bring strong customer skills, reliable communication, and a willingness to work weekends. The position offers full-time hours with competitive benefits and growth opportunities.

Qualifications

• Strong customer service background.
• Effective communication skills.
• High School diploma or GED preferred; college coursework is a plus.
• Automotive experience and knowledge of automotive parts preferred.
• 2–3 years of prior customer service experience preferred.

Responsibilities

• In-Person Sales: deliver high-quality service to walk-in customers.
• Parts Identification: use inventory software to match parts to vehicles on-site.
• Sales: handle front counter transactions via POS systems.
• Yard Coordination: coordinate with parts pullers to retrieve parts for customers.
• Merchandising & Displays: set up displays to drive impulse sales.
• Core & Returns Management: inspect returns and process credits or warranties.
• Assumes other duties as assigned

Skills

Customer service

Communication

Teamwork

Detail-oriented

Education

High School diploma or GED

College coursework desired

Job description

Description

At Pick Your Part, we hire hardworking people who enjoy hands-on work and helping others. As a leader in used auto parts, our team keeps customers on the road- with opportunities to learn, grow, and build a career.

Responsible for providing a superior customer service experience to all walk-in customers.

1. In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
2. Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
3. Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
4. Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them
5. Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
6. Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims
7. Assumes other duties as assigned

Requirements

Basic Qualifications

Education & Experience

• To perform this job this job successfully, an individual must have a strong customer service background.
• Must be able to communicate effectively.
• High School or G.E.D. Equivalent preferred. College coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities

• Ability to establish priorities and demonstrate effective time-management skills.
• Must be able to work in a team oriented environment.
• Must be attentive to detail and ensure accuracy in work assignments.
• Must be able to communicate effectively with others.
• Must have strong problem-solving skills.
• Must have the flexibility to work variable schedules, including weekends.

Essential Physical Demands/Work Environment:

• Office environment, requires walking, standing, or sitting for several hours at time.
• Perform repetitive motion tasks on computer.

Benefits:

Health/Dental/Vision Insurance

Paid Time Off

401k with Generous Company Match

Company Paid Life Insurance and Long-Term Disability

Short-Term Disability

Employee Discounts

Tuition Reimbursement

Why Apply:

Steady, full-time work

Competitive hourly pay

Consistent schedule

Opportunity for long-term growth

Fast hiring process