Retail Co-Manager - Lead Sales & Team Growth

Journeys; Whitehall (Lehigh County); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Employee discount

Bonus potential

Commission

Job summary

Journeys is seeking a Store Manager in Training to support recruiting, training, and guiding store personnel to achieve sales goals, control expenses, and protect company assets.

You will lead a fast-paced team, provide coaching, supervise daily operations, and ensure excellent customer experiences. This role requires flexibility to work nights and weekends and the ability to lift up to 50 pounds; 18+ and 45-hour weeks are expected.

Qualifications

• Prior retail management experience preferred
• 6–12 months retail sales experience
• Completion of all training programs leading up to Co-Manager position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Must be at least 18 years of age*
• Age requirements for full-time employment may vary based on state

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Assist in recruiting and hiring of high caliber employees with in-store needs
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
• Effectively communicate all store needs to Store Manager and Manager In Training
• Resolve customer issues effectively
• Provide a fun, full service experience to all customers
• Complete bank deposits
• Understand the Journeys culture and demonstrate it to the team

Skills

Retail management

Interpersonal skills

Customer service

Job description

Journeys is seeking a Store Manager in Training to support recruiting, training, and guiding store personnel to achieve sales goals, control expenses, and protect company assets.

You will lead a fast-paced team, provide coaching, supervise daily operations, and ensure excellent customer experiences. This role requires flexibility to work nights and weekends and the ability to lift up to 50 pounds; 18+ and 45-hour weeks are expected.