Retail Client Associate: Elevate Service & Sales

TravisMathew Company; Columbus (OH); On-site; USD 19,000 - 21,000; Part time

Job summary

TravisMathew is seeking a Client Associate to uphold a high standard of in-store service and drive sales in our Columbus store. You will engage with customers, promote a loyal client following, and possess deep product knowledge across our seasonal lines.

You’ll participate in in-store events, CRM activity, and adhere to brand standards while fostering teamwork and store organization. Prior retail experience is preferred.

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

POS systems

MS Office

Communication skills

Independent decision making

Flexible hours

Tools

Point-of-sale systems

Microsoft Office

Job description

TravisMathew is seeking a Client Associate to uphold a high standard of in-store service and drive sales in our Columbus store. You will engage with customers, promote a loyal client following, and possess deep product knowledge across our seasonal lines.

You’ll participate in in-store events, CRM activity, and adhere to brand standards while fostering teamwork and store organization. Prior retail experience is preferred.