Retail Client Associate: Elevate Service & Build Loyal Clients

tcbrands; Brea (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew in California seeks a Client Associate to uphold in-store sales and service, promoting a strong sales culture to meet KPIs and profitability goals. You will engage customers, retain repeat clients, and maintain knowledge of apparel fit and use across seasons.

The role supports events, CRM activities, and teamwork in a retail environment. Ideal candidates have at least 1 year in client services, with strong communication and flexibility for non-traditional hours, weekends, and

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Maintain in-store sales and service experience to meet sales goals.
• Connect with in-store clients and develop repeat clientele for sales.
• Maintain knowledge of apparel and fit for the line.
• Participate in-store events and CRM activities to drive repeat business.
• Adhere to client service standards and company policies.

Skills

Microsoft Office

POS systems

Communication

Decision making

Flexible hours

Tools

MS Excel

POS software

Job description

TravisMathew in California seeks a Client Associate to uphold in-store sales and service, promoting a strong sales culture to meet KPIs and profitability goals. You will engage customers, retain repeat clients, and maintain knowledge of apparel fit and use across seasons.

The role supports events, CRM activities, and teamwork in a retail environment. Ideal candidates have at least 1 year in client services, with strong communication and flexibility for non-traditional hours, weekends, and