Retail Cleaning & Customer Service Associate

The TJX Companies, Inc.; Waltham (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. operates TJ Maxx, Marshalls, HomeGoods, and more. The role focuses on delivering an excellent customer experience, maintaining a clean store environment, and supporting multiple areas of store operations.

You may be cross-trained to support the needs of the business in a dynamic off-price retail environment. We value teamwork, integrity, and adaptability. A strong customer-service mindset and the ability to multi-task are essential for success in this fast-paced retail

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising procedures and standards.
• Prepares merchandise for the sales floor following procedures.
• Participates in store recovery and maintains cleanliness.
• Provides and accepts feedback and recognition.
• Complies with labor laws, policies, and procedures.
• Supports shrink reduction goals and safety initiatives.
• Performs other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. operates TJ Maxx, Marshalls, HomeGoods, and more. The role focuses on delivering an excellent customer experience, maintaining a clean store environment, and supporting multiple areas of store operations.

You may be cross-trained to support the needs of the business in a dynamic off-price retail environment. We value teamwork, integrity, and adaptability. A strong customer-service mindset and the ability to multi-task are essential for success in this fast-paced retail