Retail Checkout Specialist: Fast, Friendly Service

Michaels of Canada; South Huntington (NY); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Adoption assistance

Telemedicine services

Flexible spending accounts

Commuter benefits

Job summary

The Michaels Companies Inc. is seeking a Store Associate for the N. Huntington location in New York. You will assist customers, maintain a fast checkout, and help manage stock and store presentation to support our Brand Promises.

The role involves engaging with customers on rewards and credit programs, participating in omni-channel processes, and following SOPs to ensure a safe, well-merchandised store. Experience in retail or customer service is preferred.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and maintenance including the return/go back process and general store recovery.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and Company policies; project a positive image.

Skills

Customer service

Retail

Cash handling

Omni channel

BOPIS/SFS

Job description

The Michaels Companies Inc. is seeking a Store Associate for the N. Huntington location in New York. You will assist customers, maintain a fast checkout, and help manage stock and store presentation to support our Brand Promises.

The role involves engaging with customers on rewards and credit programs, participating in omni-channel processes, and following SOPs to ensure a safe, well-merchandised store. Experience in retail or customer service is preferred.