Retail Cashier/Sales Floor Associate

Goodwill Industries Of Gr. Cleveland & East Central Ohio; Massillon (OH); On-site; USD 1,653,000 - 2,204,000; Part time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Retirement plan with company match

Employee Assistance Program

Job summary

Goodwill - Massillon is seeking a part-time Cashier/Sales Floor Associate to provide friendly customer service, operate the POS system, and maintain organized merchandise on the sales floor. You will assist donors and shoppers while contributing to our mission of transforming lives and promoting reuse in the community.

The role emphasizes teamwork, safety, and a welcoming store environment. Prior retail experience is helpful but not required; training is provided.

Qualifications

• Strong customer service and communication skills.
• Basic math skills and comfort handling cash.
• Prior retail experience preferred, but not required.
• Ability to identify quality, color tones, and merchandise categories.
• Experience with POS systems and basic computer skills a plus.

Responsibilities

• Deliver exceptional customer and donor service at every interaction.
• Operate the POS system, handle transactions, and maintain accurate cash records.
• Support programs such as Round Up and Good Points.
• Stock, rotate, and merchandise sales floor inventory.
• Maintain a clean, organized, and welcoming store environment.
• Assist with training new team members.
• Follow all agency policies, safety, and security procedures.
• End every transaction with a positive message: You changed a life today-thank you!

Skills

Customer service

Cash handling

POS experience

Retail experience

Color/merchandise knowledge

Computer skills

Tools

POS system

Job description

Cashier / Sales Floor Associate (Part-Time)

Goodwill - Massillon

Join us in making a positive impact at Goodwill! We're hiring part-time Cashier/Sales Floor Associates who are passionate about customer service, teamwork, and helping others.

At Goodwill, every purchase supports our mission of transforming lives and building a sustainable future. Our Donated Goods Retail stores play a vital role in the community by promoting reuse, sustainability, and opportunity for all.

Why Work at Goodwill?

• Bonus incentive plan
• Generous paid time off
• Retirement plan with company match
• Employee Assistance Program

Full-time employees also receive:

• Medical, dental, and vision insurance at a fraction of the premium cost
• Short-term and long-term disability insurance (no cost)
• Life insurance (no cost)
• Paid holidays

What You'll Do

• Deliver exceptional customer and donor service at every interaction
• Operate the POS system, handle transactions, and maintain accurate cash records
• Support programs such as Round Up and Good Points
• Stock, rotate, and merchandise sales floor inventory
• Maintain a clean, organized, and welcoming store environment
• Assist with training new team members
• Follow all agency policies, safety, and security procedures
• End every transaction with a positive message: You changed a life today-thank you!

What We're Looking For

• Strong customer service and communication skills
• Basic math skills and comfort handling cash
• Prior retail experience preferred, but not required
• Ability to identify quality, color tones, and merchandise categories
• Experience with POS systems and basic computer skills a plus

Goodwill is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Background check required.