Retail Cashier & Customer Experience Pro

JCPenney; New York (NY); On-site; USD 22,041 - 27,552; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Term life insurance

401(k) with company match

Associate discount

Paid vacation

Paid holidays

Job summary

JCPenney in New York, NY is seeking a Cashier to deliver friendly customer service at the register and across store operations. You will greet customers, process sales, returns and exchanges, and support omnichannel initiatives while upholding standards for shrink, safety and performance.

The role emphasizes accurate checkout procedures, product knowledge, teamwork, and a positive attitude to help drive sales and store performance.

Qualifications

• Excellent customer service and communication skills.
• Ability to assist with credit, rewards and gift card programs.
• Strong attention to checkout accuracy and procedures.

Responsibilities

• Customer Service & Sales: Greets and assists customers, promotes programs and drives sales.
• Checkout Standards: Completes checkout processes, handles returns and re-ticketing, supports signage and stocking at checkouts.
• General Operations: Supports Omnichannel efforts, recovery, put backs and inventory activities.
• Performance Standards: Adheres to shrink, safety, attendance and iCAP performance metrics.

Skills

Customer service

Sales

Checkout operations

Omnichannel

Teamwork

Job description

JCPenney in New York, NY is seeking a Cashier to deliver friendly customer service at the register and across store operations. You will greet customers, process sales, returns and exchanges, and support omnichannel initiatives while upholding standards for shrink, safety and performance.

The role emphasizes accurate checkout procedures, product knowledge, teamwork, and a positive attitude to help drive sales and store performance.