Retail Cashier & Customer Experience Specialist

JCPenney; New York (NY); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with Company match

Associate discount

Paid vacation/holidays

Job summary

JCPenney is seeking a Cashier in New York to support customer service and sales at the checkout area. You will maintain checkout standards, assist with general operations, and help with omnichannel and inventory tasks while upholding shrink/safety performance metrics.

The role emphasizes welcoming customers, resolving issues, and contributing to a positive shopping experience. Competitive benefits and store-based hours are offered.

Qualifications

• Provide great customer service and resolve problems while engaging customers.
• Drive sales through credit, rewards and gift programs, and gift card promotions.
• Demonstrate accountability and ownership for outcomes and performance.

Responsibilities

• Customer Service & Sales - Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently.
• Checkout Standards - Completes checkout processes including returns and re-ticketing and supports signings and merchandising at checkouts.
• General Operations - Assists Omnichannel efforts, recovery, put backs and fitting room maintenance and inventory.
• Performance Standards - Supports shrink and safety initiatives and meets performance standards.

Skills

Customer service

Problem solving

Sales focus

Team interaction

Job description

JCPenney is seeking a Cashier in New York to support customer service and sales at the checkout area. You will maintain checkout standards, assist with general operations, and help with omnichannel and inventory tasks while upholding shrink/safety performance metrics.

The role emphasizes welcoming customers, resolving issues, and contributing to a positive shopping experience. Competitive benefits and store-based hours are offered.