Retail Cashier and Customer Service

IKEA; Covina (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company committed to enhancing customer experiences in a vibrant retail environment. This part-time role focuses on building loyalty by ensuring every customer leaves with a smile. You'll play a crucial part in providing efficient service, from checkout to addressing unique customer needs. With a diverse team dedicated to making genuine connections, you'll help create joyful interactions that resonate. Embrace the opportunity to grow in a supportive atmosphere that values your contributions and offers great benefits, including generous paid time off and educational assistance.

Benefits

Generous paid time off

Paid parental leave

Retirement and bonus plans

Co-worker discount

Education assistance

Safety shoe reimbursement

24/7 telehealth visits

Dental and vision plans

Medical and Rx plans

KinderCare tuition discount

Qualifications

• 1 year of sales or customer service experience preferred.
• High School Diploma or equivalent is required.

Responsibilities

• Ensure customers have a positive final touchpoint during their shopping experience.
• Provide an efficient and accurate checkout experience.
• Resolve customer concerns independently.

Skills

Sales Experience

Customer Service

Education

High School Diploma or equivalent

Job description

3 days ago Be among the first 25 applicants

WHY WE WILL LOVE YOU

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

WHAT YOU'LL BE DOING DAY TO DAY

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their unique needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

TOGETHER AS A TEAM

At IKEA, it’s all about our customers. In Customer Relations, we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers. We set up services, gather feedback, and make things right! Our approach is to connect with people by listening to their personal needs and creating genuine interactions. We’re passionate about people!

Job Details

• Type: Permanent, Part-time
• Benefits Eligible: Yes
• Hours: Hourly role, retail environment, must have open availability Monday through Sunday
• Pay: $19.15 per hour

Benefits

• Generous paid time off, holiday and sick leave
• WiselyPay – earn wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)

Note: This is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test. The anticipated posting closing date is on or around 5/12/25.

Qualifications

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

Additional Responsibilities

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their unique needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

Job Details

• Seniority level: Not Applicable
• Employment type: Part-time
• Job function: Customer Service
• Industries: Retail