Cashier & Barista, Food Services

Gap Inc.; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a forward-thinking company where you will provide exceptional customer service in a fast-paced café environment. Your role will involve maintaining a welcoming atmosphere, ensuring high-quality food and beverage service, and managing inventory efficiently. With a focus on customer satisfaction, you will interact with employees and visitors, making their experience enjoyable and memorable. This position offers a unique opportunity to develop your skills in a supportive and energetic setting, perfect for those who thrive in a collaborative atmosphere.

Qualifications

• Excellent interpersonal and customer service skills.
• Certified in Food Safety (i.e.: ServSafe).
• Ability to multitask and work independently.

Responsibilities

• Maintain a welcoming environment and keep café facilities clean.
• Ensure the café is fully stocked and manage inventory.
• Process customer transactions and respond to requests.

Skills

Customer Service Skills

Interpersonal Skills

Problem Solving

Education

Food Safety Certification (ServSafe)

Job description

About the RoleIn this role, you will work in an energizing, fast paced environment focused on delivering exceptional customer service to all Headquarter employees and visitors in our Cafés, onsite events, and catering. Your goal is to provide customers with excellent, quality products and fast, friendly service.What You'll Do

• Maintain a welcoming environment and ambiance in the café, keep cafe facilities, storage, dish room and prep station clean and organized, to provide fast and efficient service to our employees and visitors
• Ensure the café is fully stocked, making sure ingredients and supplies are available throughout service
• Place orders, properly receive deliveries, and manage inventory
• Follow company recipes, portion sizes, and presentation standards
• Process customer transactions, take orders, answer questions, respond in a courteous and prompt manner to internal/external requests
• Have knowledge of all food and beverage menu items and educate customers
• Be courteous and responsive to internal and external requests
• Comply with health and safety standards and regulations
• Communicate all feedback

Who You Are

• Excellent interpersonal and customer service skills, ability to develop and maintain good relationships
• Learn and apply working knowledge of related work area processes and procedures
• Use basic information-gathering skills to problem solve

• Ability to multitask, work independently and provide support where needed
• Must be able to move throughout café and kitchen, move 30 lbs. and use equipment specific to your role
• Ability to stand for extended periods and to execute repetitive motions for drink preparation
• Flexible availability, possibly including evenings
• Certified in Food Safety (i.e.: ServSafe)