Retail Carts & Loading Specialist

Ikea Ab; Bolingbrook (IL); On-site; USD 19,000 - 22,000; Full time

Job summary

The IKEA Bolingbrook store is hiring a Retail Carts Co-worker to help create an enjoyable shopping experience. You will load and unload carts, keep the loading zone tidy, and assist customers with their needs in a fast, friendly way.

You'll stock tools like carts, bags, maps, and twine, monitor conditions, report issues, and support areas such as Exchanges, Returns, and Click & Collect. The role requires evening/weekend availability and a permanent, full-time schedule in a retail environment.

Qualifications

• Physical Demands: Lifting up to 50lbs and walking frequently.
• Working Conditions: Outdoor 50% of the time.

Responsibilities

• Provide friendly and efficient car loading/unloading while keeping the loading zone clean.
• Stock and maintain shopping tools (carts, pencils, yellow bags, maps, twine) during store hours.
• Ensure tools are filled at closing.
• Monitor the condition of tools; report IT issues; remove unsafe stands.
• Assist in other customer service areas as needed (FSHO, Exchanges & Returns, Click & Collect).
• In FSHO, provide customers with a simple and efficient handout experience.
• In Returns, ensure products and equipment are properly staged.
• In Click & Collect, ensure accurate order handoff and a positive experience.
• Support IKEA culture and embrace diversity of co-workers and customers.

Job description

The IKEA Bolingbrook store is hiring a Retail Carts Co-worker to help create an enjoyable shopping experience. You will load and unload carts, keep the loading zone tidy, and assist customers with their needs in a fast, friendly way.

You'll stock tools like carts, bags, maps, and twine, monitor conditions, report issues, and support areas such as Exchanges, Returns, and Click & Collect. The role requires evening/weekend availability and a permanent, full-time schedule in a retail environment.