Carts & Loading Associate — Evenings & Weekend Shifts

IKEA; Bolingbrook (IL); On-site; USD 20,000 - 28,000; Full time

Job summary

IKEA Bolingbrook is looking for a Retail Carts Co-worker to help provide an enjoyable shopping experience. You will load and unload carts, stock tools, and assist customers with a friendly, efficient approach. This permanent full-time hourly role requires evening/weekend availability.

The position will be based at the Bolingbrook store through October 2027, with relocation to Naperville later. Join a diverse team and contribute to a positive IKEA culture while supporting store operations and

Qualifications

• Customer service-oriented role requiring helpful and friendly interaction.
• Ability to lift up to 50 lbs and stand/walk for long periods.
• Flexibility to work evenings and weekends in a retail environment.

Responsibilities

• Load and unload shopping carts for customers, keeping the area tidy.
• Keep carts, bags, maps, and other tools stocked and ready.
• Monitor tools and report any safety or IT issues.
• Assist customers and resolve issues, escalating when needed.
• Support exchanges, returns, and Click & Collect as required.
• Assist with handouts during Full Serve Hand Out (FSHO).
• Ensure accurate order handoffs for Click & Collect.
• Promote a welcoming IKEA culture and inclusive environment.

Skills

Customer service

Stamina

Teamwork

Communication

Job description

IKEA Bolingbrook is looking for a Retail Carts Co-worker to help provide an enjoyable shopping experience. You will load and unload carts, stock tools, and assist customers with a friendly, efficient approach. This permanent full-time hourly role requires evening/weekend availability.

The position will be based at the Bolingbrook store through October 2027, with relocation to Naperville later. Join a diverse team and contribute to a positive IKEA culture while supporting store operations and