Retail Cannabis Store Supervisor

SUNNYSIDE; Saint Petersburg (FL); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

401(K) match

Health insurance

Paid holidays

Paid time off

Stock options

Employee discount program

Job summary

Cresco Labs' Sunnyside Retail Store Supervisor will support day-to-day dispensary operations in compliance with state law and company standards, directing staff workflow and performing opening and closing procedures.

As a Supervisor, you will manage any customer (recreational, medicinal and caregivers) escalations, reinforce team culture and act as an ambassador of the company’s mission to normalize, professionalize, and revolutionize cannabis.

Qualifications

• Minimum high school diploma or equivalent is required.
• Experience leading or mentoring a team, cannabis experience preferred.
• Strong communication and ability to learn product information in a consultative manner.

Responsibilities

• Open and close store procedures, including inventory and reporting.
• Coach and onboard Lead Wellness Advisors and Wellness Advisors.
• Respond to employee questions and escalate issues to management.
• Direct daily workflow, create rosters, and delegate tasks.
• Ensure compliance with company policies and state/local laws.
• Handle escalated customer concerns and complex product questions.
• Investigate cash, POS, or product discrepancies and document findings.
• Maintain inventory of marketing assets and ensure a safe environment.

Skills

Team leadership

Customer service

Communication

Retail operations

Problem solving

Cannabis industry knowledge

Education

High School Diploma or equivalent

Tools

POS system

Inventory management software

Job description

Cresco Labs' Sunnyside Retail Store Supervisor will support day-to-day dispensary operations in compliance with state law and company standards, directing staff workflow and performing opening and closing procedures.

As a Supervisor, you will manage any customer (recreational, medicinal and caregivers) escalations, reinforce team culture and act as an ambassador of the company’s mission to normalize, professionalize, and revolutionize cannabis.