Retail Brand Manager — Lead Teams, Elevate Experience

Victoria's Secret & Co.; Saint Cloud (MN); On-site; USD 29,000 - 36,000; Full time

Job summary

Victoria’s Secret & Co. in the United States seeks a PINK Manager to lead exceptional customer and associate experiences, grow top-line sales, and coach store teams.

This role directs branding, visual standards, and staffing in higher-volume environments, reporting to Store Leadership. You will drive brand storytelling, manage talent lifecycle with hiring decisions, and collaborate with leadership to ensure engaging customer journeys.

Qualifications

• Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty.
• Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results
• A sense of self-awareness with an interest in seeking feedback to improve and develop
• Experience selecting and developing direct reports to the next level and creating an environment where people do their best work
• Experience with influencing cross-functional partners in informal and formal settings
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
• Ability to use technology (headsets, mobile devices, computers)
• 3+ years of retail leadership experience preferred.

Responsibilities

• Own visual execution within their line of business by translating brand direction into clear priorities and daily actions
• Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience
• Category-level performance insights, leveraging company tools and reports
• Sales floor and fitting room standards (if applicable)
• Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store Manager
• Direct reports, as assigned, including PINK Supervisors and/or Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business.

Skills

Brand passion

Business reports

Self-awareness

Developing people

Cross-functional influence

Flexible schedule

Lift 40 lbs

Tech literacy

Retail leadership

Job description

Victoria’s Secret & Co. in the United States seeks a PINK Manager to lead exceptional customer and associate experiences, grow top-line sales, and coach store teams.

This role directs branding, visual standards, and staffing in higher-volume environments, reporting to Store Leadership. You will drive brand storytelling, manage talent lifecycle with hiring decisions, and collaborate with leadership to ensure engaging customer journeys.