Retail Brand Experience Leader (Store Lead)

Bath & Body Works, Inc; Hamilton (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Career development

Free product

40% discount

Job summary

Bath & Body Works, Inc. is seeking an Assistant Brand Experience Leader to partner with Brand Experience Leader in developing outstanding associates and delivering exceptional consumer experiences across Bath & Body Works stores.

Our store leaders are front-line, retail-savvy professionals who drive growth, brand ambassador activities, and connections with customers. This role requires strong leadership and a focus on sales and service excellence.

Qualifications

• Proven experience delivering sales, consumer experience, and operational results in a fast-paced environment.
• Prior experience in a leadership role, preferably in a retail setting.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
• Act as a leader on duty to address consumer experience, vendor relationships, or maintenance issues.
• Partner with leadership to support action plans that improve results and ensure execution of operational activities.
• Implement floorset direction to optimize the business and bring the product story to life.
• Perform opening/closing routines including deposits, shipments, and disseminate directives.
• Set daily directions for the team and provide feedback to leaders.
• Meet payroll targets by ensuring appropriate sales floor coverage and selling focus.
• Lead in-store consumer experiences through selling behaviors and product knowledge.
• Train, coach, and motivate associates to improve selling and consumer experience.

Skills

Sales leadership

Consumer experience

Operational results

Retail leadership

Education

High school diploma or GED

Tools

POS systems

Job description

Bath & Body Works, Inc. is seeking an Assistant Brand Experience Leader to partner with Brand Experience Leader in developing outstanding associates and delivering exceptional consumer experiences across Bath & Body Works stores.

Our store leaders are front-line, retail-savvy professionals who drive growth, brand ambassador activities, and connections with customers. This role requires strong leadership and a focus on sales and service excellence.