Assistant Branch Manager - Sales & Service Leader

F.N.B. Corporation; Winston-Salem (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

F.N.B. Corporation's Winston-Salem branch is seeking an Assistant Branch Manager to lead the sales team and ensure excellent customer service at the counter. You will support daily branch operations, referrals, and compliance with bank policies while coaching staff to meet performance targets.

The role requires strong communication skills, a high school diploma, 2 years of banking experience, and hands-on PC skills with Excel and Word. Occasional travel for training may be required.

Qualifications

• High School or GED required.
• 2 years of related banking experience.
• Strong customer service and communication skills.
• Proficiency with basic PC software (Word/Excel).

Responsibilities

• Promotes the sales process through referral management, leveraging sales leads and outbound calling.
• Input and maintain data quality for referrals, customers, and applicants using branch technology.
• Assist with daily sales activity through coaching and pre-shift huddles.
• Coordinate and complete operational duties, schedule work and manage vault cash.
• Perform traditional teller transactions as needed.
• Adhere to policies and procedures and support risk management program.

Skills

Excellent customer service

Excellent communication

Excellent organizational

Detail-oriented

Ability to use a PC

MS Word - Basic

MS Excel - Intermediate

MS PowerPoint - Basic

Experience in a related position

Knowledge of banking policies

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation's Winston-Salem branch is seeking an Assistant Branch Manager to lead the sales team and ensure excellent customer service at the counter. You will support daily branch operations, referrals, and compliance with bank policies while coaching staff to meet performance targets.

The role requires strong communication skills, a high school diploma, 2 years of banking experience, and hands-on PC skills with Excel and Word. Occasional travel for training may be required.