Branch Sales & Service Leader (Assistant Manager)

F.N.B. Corporation; Summerville (GA); On-site; USD 42,000 - 66,000; Full time

Job summary

F.N.B. Corporation is seeking an Assistant Branch Manager in Summerville, SC to support branch leadership and drive sales through referrals. You will guide staff, handle daily operations, and ensure compliant, high-quality customer service within the retail banking environment.

The role emphasizes outbound outreach, referral management, and cross-selling of bank products while maintaining data quality and following policy and risk guidelines.

Qualifications

• High School or GED required.
• Minimum of 2 years' related experience.
• Excellent customer service and communication skills.
• Strong organizational and interpersonal abilities.
• Knowledge of banking policies and consumer products.
• Ability to use a PC and bank software.

Responsibilities

• Meet customer asks in the retail branch and support sales team.
• Develop and maintain a personal referral network.
• Execute branch leads per consumer bank standards.
• Handle customer transactions accurately and efficiently.
• Convert transactions to qualified sales or referrals.
• Coach staff on prescribed sales activities and monitor results.
• Manage daily branch operations, scheduling, and vault cash.
• Perform traditional teller transactions as needed.
• Adhere to FNB policies, procedures and risk management.

Skills

Customer service

Communication

Organization

Interpersonal skills

PC skills

MS Word

MS Excel

MS PowerPoint

Sales skills

Referral management

Outbound calling

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation is seeking an Assistant Branch Manager in Summerville, SC to support branch leadership and drive sales through referrals. You will guide staff, handle daily operations, and ensure compliant, high-quality customer service within the retail banking environment.

The role emphasizes outbound outreach, referral management, and cross-selling of bank products while maintaining data quality and following policy and risk guidelines.