Retail Branch Manager: Lead, Coach & Grow Community

BECU; Spokane Valley (WA); Presencial; USD 84.000 - 103.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) Company Match (up to 3%)

4% annual contribution to 401(k)

Medical, Dental and Vision

PTO Program + Exchange Program

Tuition Reimbursement Program

BECU Cares volunteer time off + donorс

Volunteer time off + donation match

Descripción de la vacante

BECU in Spokane Valley, WA is seeking a Manager Retail Branch I to lead a high‑performing team, build strong member relationships, and drive branch performance aligned with BECU’s purpose. You will coach and develop staff, manage branch operations and compliance, and collaborate with community partners to deliver exceptional service and sustainable growth.

The role requires a minimum four years in sales/retail/banking and leadership experience; a bachelor’s degree is preferred, with a focus on

Formación

• Bachelor’s degree or equivalent related experience required.
• Minimum one year of leadership experience required.
• Minimum four years of experience in a sales, retail, or banking environment required.

Responsabilidades

• Drive Member Success: Build relationships in the community to grow membership, deposits, and loans.
• Coach for Excellence: mentor and train team to develop skills and meet sales/service goals.
• Foster a Service-First Culture: ensure outstanding member experiences.
• Optimize Operational Efficiency: oversee service levels, schedules, and data-driven insights.
• Build Community Relationships: partner with community leaders to strengthen brand and mission.
• Lead Compliance and Standards: ensure adherence to policies and regulations.

Conocimientos

Leadership

Sales Skills

Customer Focus

Communication

Organizational Skills

Educación

Bachelor’s degree or equivalent related experience

Descripción del empleo

BECU in Spokane Valley, WA is seeking a Manager Retail Branch I to lead a high‑performing team, build strong member relationships, and drive branch performance aligned with BECU’s purpose. You will coach and develop staff, manage branch operations and compliance, and collaborate with community partners to deliver exceptional service and sustainable growth.

The role requires a minimum four years in sales/retail/banking and leadership experience; a bachelor’s degree is preferred, with a focus on