Retail Branch Leader — Growth & Service

GreenState Insurance Services LLC; Grimes (IA); Sur place; USD 82 000 - 96 000; Plein temps

Résumé du poste

GreenState Credit Union in Grimes, IA seeks a Branch Leader to direct sales, service and operations across retail offices. You will lead a motivated team, drive business development, and ensure adherence to policies while delivering exceptional member service.

Reporting to the Director Retail Branches, you will manage staffing, scheduling, performance, and training, with a focus on achieving branch loan and deposit goals and building partnerships with Mortgage, Commercial, Wealth Management and

Qualifications

• High school diploma or the equivalent (GED).
• 7+ credit union or related experience; a minimum of two years supervisory experience with demonstrated leadership ability.
• High energy with the ability to approach individuals and engage in a conversation to successfully win business and open accounts.
• Thorough knowledge of products and services; ensures appropriate application of the credit union’s policies and procedures.
• Ability to network/build relationships to grow business.
• Interpersonal skills to represent the credit union in a positive way, both internally and externally at all times.
• Accuracy and attention to detail with proficiency in both oral and written communications.
• Ability to prioritize work assignments and organize work efficiently to meet established deadlines.
• Well-developed problem-solving skills and ability to develop conceptual alternatives.
• Ability to plan, organize, implement, and interpret the programs, goals, objectives, policies, projects, and procedures.
• Conflict resolution and/or mediation skills.
• Computer literacy/experience.

Responsabilités

• Oversees and manages retail branch banking offices, which include sales, service and operations.
• Implements plan to support achievement of goals and reinforces policies and procedures to comply with fundamental business and credit priorities.
• Demonstrates teamwork in all interactions with co-workers and in the completion of duties.
• Ensures confidentiality of member information.
• Participates in community and business functions/groups to ensure a positive image for the credit union.
• Develops and reports branch performance in key areas and implements improvements.
• Coaches the branches to achieve business development activities including outside networking and in-branch selling.
• Create train/develop and coach a successful sales & service team with accountability for performance.
• Meets attendance standards and provides ongoing feedback to team.
• Promotes professional development of branch staff through training.
• Human Resources responsibilities including hiring, termination, performance reviews, salary recommendations, and staff coaching.
• Coordinating scheduling and overtime within direct reports and reporting to HR.
• Ensures adherence to state/federal regulations and credit union guidelines.

Connaissances

Credit union experience

Supervisory experience

Networking

Interpersonal skills

Communication

Problem solving

Organizational skills

Computer literacy

Bondable

SAFE Act compliance

Formation

High school diploma

Description du poste

GreenState Credit Union in Grimes, IA seeks a Branch Leader to direct sales, service and operations across retail offices. You will lead a motivated team, drive business development, and ensure adherence to policies while delivering exceptional member service.

Reporting to the Director Retail Branches, you will manage staffing, scheduling, performance, and training, with a focus on achieving branch loan and deposit goals and building partnerships with Mortgage, Commercial, Wealth Management and