Retail Branch Leader - Assistant Manager

First National Bank of Pennsylvania; Fort Mill (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

First National Bank of Pennsylvania seeks an Assistant Branch Manager to drive sales and service in a Fort Mill, SC branch. You will manage daily activities, coach staff, and strengthen customer relations while ensuring compliance with bank policies.

Responsibilities include leading referrals, processing customer requests, and coordinating operations. A High School diploma and 2+ years in a related role are required; mortgage licensing (NMLS) is a plus and training is provided.

Qualifications

• High School or GED required.
• Strong customer service and communication skills.
• Experience in a banking or retail environment preferred.
• Knowledge of banking policies and consumer products.

Responsibilities

• Promote sales through referrals and leads, cross-sell bank products.
• Input and maintain data quality for referrals, customers, and applicants.
• Coach branch staff on sales activities and monitor results.
• Handle operational duties including scheduling, vault cash, and opening/closing.
• Perform teller transactions as needed.

Skills

Customer service

Communication

Organization

Detail-oriented

PC proficiency

MS Word

MS Excel

MS PowerPoint

Sales experience

Banking knowledge

Sales & referrals

NMLS licensure

Education

High School or GED

Tools

Banking software

Job description

First National Bank of Pennsylvania seeks an Assistant Branch Manager to drive sales and service in a Fort Mill, SC branch. You will manage daily activities, coach staff, and strengthen customer relations while ensuring compliance with bank policies.

Responsibilities include leading referrals, processing customer requests, and coordinating operations. A High School diploma and 2+ years in a related role are required; mortgage licensing (NMLS) is a plus and training is provided.