Retail Bookseller: Customer Service & Sales

Books A Million; Garner (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Books A Million in Garner, NC seeks a customer-focused team member to provide exceptional service and knowledgeable assistance to shoppers. The role emphasizes greeting customers, answering questions, and processing orders at the register.

Responsibilities include cash handling, promoting memberships, stocking and merchandising, and supporting store operations. Prior retail experience and strong communication skills are valued for success in a busy environment.

Qualifications

• Must be 16 years or older at start of employment.
• Excellent interpersonal and written communication skills.
• Ability to multi-task in a busy retail environment.
• Experience with cashiering and basic computer use is preferred.

Responsibilities

• Greet customers, assist with questions and orders, and operate registers.
• Promote store programs and memberships at the point of sale.
• Balance cash drawer and follow loss prevention policies.
• Stock shelves, merchandise according to guidelines, and perform housekeeping.
• Assist in other departments and with shipments as needed.

Skills

Interpersonal Skills

Self-Management

Strong verbal and written comm.

Ability to multi-task

Previous retail sales experience

Computer and cash register skills

Education

16 years of age or older

Tools

Cash register system

Job description

Books A Million in Garner, NC seeks a customer-focused team member to provide exceptional service and knowledgeable assistance to shoppers. The role emphasizes greeting customers, answering questions, and processing orders at the register.

Responsibilities include cash handling, promoting memberships, stocking and merchandising, and supporting store operations. Prior retail experience and strong communication skills are valued for success in a busy environment.