Bookseller: Customer-First Bookstore Expert

Books A Million; Aurora (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Books A Million is seeking a friendly, customer-focused team member to greet customers, answer questions, and process transactions at the register, delivering an outstanding shopping experience.

You will assist with stocking, signage, and shelf maintenance, promote store programs (memberships, educator programs), and support inventory tasks while maintaining store cleanliness and adhering to loss-prevention standards.

Qualifications

• Must be at least 16 years old.
• Successful completion of required background screenings.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal skills

Self-management

Verbal communication

Written communication

Multitasking

Cash register skills

Computer skills

Education

16 years of age or older

Tools

POS system

Job description

Books A Million is seeking a friendly, customer-focused team member to greet customers, answer questions, and process transactions at the register, delivering an outstanding shopping experience.

You will assist with stocking, signage, and shelf maintenance, promote store programs (memberships, educator programs), and support inventory tasks while maintaining store cleanliness and adhering to loss-prevention standards.