Retail Billing & Accounts Leader

Arnall Golden Gregory LLP; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Arnall Golden Gregory LLP seeks a Retail Account and Billing Manager to oversee billing and collections for the retail team and provide legal assistant support to its attorneys.

Responsibilities include managing the full billing cycle, electronic invoicing, AR collections, and support for deadlines and document preparation. Requires 3–5 years in legal billing and strong MS Office/Fulcrum skills.

Qualifications

• Bachelor's degree in Business Administration, Accounting, Finance or related field from an accredited college or university (or equivalent combination).
• Minimum of 3–5 years of experience in client billing and e-billing in a law firm or professional services using time and billing software.
• Strong interpersonal, written, and verbal communication skills with analytical problem-solving abilities.
• Proficiency with accounting and billing software; advanced Excel; familiarity with Fulcrum/e-Billing Hub or similar systems.

Responsibilities

• Manage the full billing cycle, including prebill review, edits, attorney approvals, and final invoice delivery.
• Submit electronic invoices, monitor acceptance, and resolve billing discrepancies.
• Maintain accurate client and matter information, billing rates, and special arrangements.
• Monitor accounts receivable, follow up on overdue balances, and coordinate with attorneys to resolve collection issues.
• Prepare billing and collection reports and identify process improvement opportunities.
• Prepare, format, and proofread correspondence and legal documents as directed by attorneys.
• Assist with client intake, matter opening/closing, and other attorney support tasks.
• Communicate with clients regarding invoices, payment status, and disputes.

Skills

Client service

Teamwork

Integrity

Communication

Multitasking

Organization

Attention to detail

Problem-solving

Time management

Independent work

Education

Bachelor's degree in Business Administration, Accounting, Finance or related field

Tools

Fulcrum

e-Billing Hub

Billing software

Accounting software

Job description

Arnall Golden Gregory LLP seeks a Retail Account and Billing Manager to oversee billing and collections for the retail team and provide legal assistant support to its attorneys.

Responsibilities include managing the full billing cycle, electronic invoicing, AR collections, and support for deadlines and document preparation. Requires 3–5 years in legal billing and strong MS Office/Fulcrum skills.