Bank Teller & Client Services Champion

1st Source Corporation; Canal Winchester (OH); Vor Ort; USD 32.000 - 38.000; Vollzeit

Zusammenfassung

1st Source Corporation in Elkhart, IN seeks a Teller (Client Services Representative), Float, to provide individualized client service and handle daily transactions. The role emphasizes accuracy, product promotion, and strong customer relations.

Responsibilities include processing transactions, cross-selling services, balancing cash, and upholding bank policies. On-site position with flexible hours to support banking center needs; prior cash handling and customer service experience preferred.

Qualifikationen

• One (1) or more years of customer or retail service experience preferred
• Cash handling experience preferred
• Ability to respond and assist clients with inquiries and/or problem resolution
• Customer service and sales oriented
• Careful attention to detail and time management
• Good listening and verbal and communication skills
• Good PC skills - ability to work in Windows based system essential
• Ability to cross-sell bank products and services
• Ability to work evenings and weekends based on banking center needs
• Ability to communicate in another language is a plus
• Good organizational skills
• Ability to work in a team atmosphere
• Ability to stand for prolonged periods of time
• Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records
• Ability to handle multiple tasks in a fast-paced environment

Aufgaben

• Processes financial transactions for clients accurately and efficiently
• Identifies client needs uncovered during business interactions and/or conversations, promotes products and services and refers clients to the appropriate bank colleague if needed
• Builds client loyalty; establishes client relationships, including addressing each client by name
• Delivers exceptional customer service to each and every client
• Follows established Bank policies, procedures and guidelines
• Participates in retail sales programs to help meet personal and banking center goals
• Regular attendance is required
• Balances cash drawer and assists banking center team in operational duties
• Completes all compliance training related to the position
• Understands and complies with applicable laws and regulations related to the position
• Non-essential: Performs all other duties as assigned

Kenntnisse

Customer service

Cash handling

Cross-sell products

Communication skills

Time management

Teamwork

Windows proficient

Ausbildung

High School Diploma/GED

Tools

MS Office

Jobbeschreibung

1st Source Corporation in Elkhart, IN seeks a Teller (Client Services Representative), Float, to provide individualized client service and handle daily transactions. The role emphasizes accuracy, product promotion, and strong customer relations.

Responsibilities include processing transactions, cross-selling services, balancing cash, and upholding bank policies. On-site position with flexible hours to support banking center needs; prior cash handling and customer service experience preferred.