Bank Teller & Client Experience Specialist

1st Source Corporation; South Bend (IN); Ibrido; USD 32.000 - 38.000; Tempo pieno

Descrizione del lavoro

1st Source Corporation seeks a Retail Teller to provide individualized client service while handling daily transactions and inquiries. The role emphasizes accuracy, problem resolution, and adherence to bank policies in a fast-paced environment.

Responsibilities include promoting bank products, balancing cash, and supporting team goals. Evening and weekend availability may be required, with compliance training and a focus on customer satisfaction.

Competenze

• High School Diploma or GED required.
• Cash handling and retail service experience preferred.
• Customer service orientation and problem solving.

Mansioni

• Provides individualized client service while handling daily transactions.
• Addresses inquiries and resolves problems per bank policies.
• Promotes bank products and services to clients.
• Refers clients to the appropriate bank colleague when needed.
• Balances cash drawer and assists with ATM/vault/end-of-day tasks.
• Attends team meetings and participates in community programs.
• Complies with applicable laws, policies and training.

Conoscenze

Customer service

Cash handling

Communication skills

Attention to detail

Time management

Windows OS

Cross-selling

Teamwork

Evenings weekends

Bilingual helpful

Formazione

High School Diploma/GED

Strumenti

Windows OS

Descrizione del lavoro

1st Source Corporation seeks a Retail Teller to provide individualized client service while handling daily transactions and inquiries. The role emphasizes accuracy, problem resolution, and adherence to bank policies in a fast-paced environment.

Responsibilities include promoting bank products, balancing cash, and supporting team goals. Evening and weekend availability may be required, with compliance training and a focus on customer satisfaction.