Relationship Teller & Service Specialist

1st Source Corporation; Portage (MI); Hybrid; USD 32,000 - 42,000; Full time

Job summary

1st Source Corporation in Portage, MI is seeking a friendly and reliable Retail Banking Associate to support clients with transactions and service needs. You will uncover opportunities to promote additional services and maintain accurate cash handling and end-of-day processes.

Responsibilities include processing transactions, identifying client needs, cross-selling bank products, and staying compliant with regulations. Strong customer service and teamwork are essential in this on-site role.

Qualifications

• Two to four years of retail banking experience preferred.
• Cash handling experience preferred.
• Balancing vault and ATM experience preferred.
• Ability to cross-sell bank products and services.

Responsibilities

• Processes financial transactions for clients accurately and efficiently.
• Identifies client needs, promotes products and services and refers clients to the appropriate business partner if needed.
• Balances cash drawer and completes end of day work.
• Ability to work with established policies, procedures and guidelines.
• Participates in retail sales programs to help meet personal and banking center goals.

Skills

Customer service

Sales oriented

Time management

Attention to detail

Verbal communication

Listening skills

Teamwork

Confidentiality

Education

High School Diploma/GED

Tools

MS Office

Job description

1st Source Corporation in Portage, MI is seeking a friendly and reliable Retail Banking Associate to support clients with transactions and service needs. You will uncover opportunities to promote additional services and maintain accurate cash handling and end-of-day processes.

Responsibilities include processing transactions, identifying client needs, cross-selling bank products, and staying compliant with regulations. Strong customer service and teamwork are essential in this on-site role.