Retail Banking Team Lead — Customer Growth & Coaching

Landmark National Bank; Dodge City (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Group Health Insurance options

Dental Insurance

Vision Insurance

Employee Assistance Program (EAP)

Wellness Reimbursements

HSA and FSA accounts

Life Insurance

401k Options with Matching

Paid Time Off (PTO)

11 paid holidays

Discount on banking services

Employee Referral Bonus

529 College Savings Plan Payroll Ded u

Payroll Deduction for College Savings

Job summary

Landmark National Bank in Dodge City, KS is seeking a Retail Banking Supervisor to lead a team in delivering exceptional customer service and banking solutions. You will train, coach, and develop associates, maintain compliance, and act as a champion for community banking.

Responsibilities include scheduling, monitoring daily operations, balancing cash, resolving customer questions, and upholding bank policies.

Qualifications

• Bachelor’s Degree in Business or related field or equivalent work experience.
• Strong leadership and supervisory skills.
• Excellent customer service and communication.
• Ability to maintain discretion and confidentiality.
• Proficient in MS Word, Excel, Outlook.
• Knowledge of banking products and compliance.

Responsibilities

• Lead and manage a retail banking team to deliver service commitments.
• Provide exceptional customer service and address needs.
• Supervise, train, coach, and develop associates.
• Ensure compliance with policies and procedures.
• Balance cash drawer and vault as required.
• Coordinate daily operations, scheduling, and issue resolution.
• Engage in community representation and outreach.

Skills

Leadership

Customer service

Planning & organizing

Communication

Discretion & confidentiality

Sound business judgement

Supervisory experience

Education

Bachelor's Degree in Business or related field

Tools

Word

Excel

Outlook

Internet

Job description

Landmark National Bank in Dodge City, KS is seeking a Retail Banking Supervisor to lead a team in delivering exceptional customer service and banking solutions. You will train, coach, and develop associates, maintain compliance, and act as a champion for community banking.

Responsibilities include scheduling, monitoring daily operations, balancing cash, resolving customer questions, and upholding bank policies.