Retail Banking Store Lead

TD; New York (NY); Presencial; USD 35.000 - 50.000; Jornada completa

Descripción de la vacante

TD Bank in New York, NY is hiring a Store Manager to supervise daily operations, guide teller and platform activities, and escalate customer concerns. The role focuses on delivering compliant, high-quality service while coaching staff to meet sales and service goals.

Requires a high school diploma or GED, with 2+ years in customer-facing supervisory roles; a Notary license is preferred. Strong communication and organizational skills are essential.

Formación

• HS Diploma or GED required; undergraduate degree preferred.
• Notary License preferred.
• Previous supervisory or coaching experience in customer service.

Responsabilidades

• Supervise day-to-day team activities to ensure operational excellence and compliance with policies and procedures.
• Manage store operations, including teller, platform, and customer escalations.
• Drive sales and service activities to deepen customer relationships.
• Lead, coach and develop team to deliver exceptional customer service.

Conocimientos

Supervisory experience

Coaching

Effective communication

Customer service excellence

Educación

HS Diploma or GED

Undergraduate degree preferred

Notary License (preferred)

Descripción del empleo

TD Bank in New York, NY is hiring a Store Manager to supervise daily operations, guide teller and platform activities, and escalate customer concerns. The role focuses on delivering compliant, high-quality service while coaching staff to meet sales and service goals.

Requires a high school diploma or GED, with 2+ years in customer-facing supervisory roles; a Notary license is preferred. Strong communication and organizational skills are essential.