Retail Banking Specialist – Sales & Service

woodforest; Severn (MD); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

PTO

Medical coverage

ESOP

Life insurance

Well-being program

Career growth

Job summary

Woodforest National Bank is seeking a Retail Banker to serve as the face of our branch, delivering friendly service and promoting bank products to meet customer needs.

You will process transactions, open accounts, and maintain records while supporting daily branch operations and building lasting relationships with customers. We provide training, growth opportunities, and a comprehensive benefits package to help you succeed.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales & customer service

Cash handling

Relationship building

Education

High School Diploma or equivalent

Job description

Woodforest National Bank is seeking a Retail Banker to serve as the face of our branch, delivering friendly service and promoting bank products to meet customer needs.

You will process transactions, open accounts, and maintain records while supporting daily branch operations and building lasting relationships with customers. We provide training, growth opportunities, and a comprehensive benefits package to help you succeed.