Customer-Centric Banking Specialist

woodforest; Brewton (AL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical Coverage

401(k) Company Match in ESOP

Paid Time Away

Short and Long-Term Disability & Life,

Well-being Program (Employee Assistant

Opportunities for Long-Term Growth

Job summary

Woodforest National Bank is seeking a Retail Banker to serve customers, process transactions, open and maintain accounts, and support branch operations. You will engage customers, identify banking needs, and recommend products to enhance their financial wellbeing.

Strong emphasis on friendly, proactive service; prior instore banking experience is a plus. This full-time role offers comprehensive benefits and opportunities for growth within a large employee-owned bank.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales & customer service

Customer engagement

Problem solving

Education

High School Diploma or equivalent

Job description

Woodforest National Bank is seeking a Retail Banker to serve customers, process transactions, open and maintain accounts, and support branch operations. You will engage customers, identify banking needs, and recommend products to enhance their financial wellbeing.

Strong emphasis on friendly, proactive service; prior instore banking experience is a plus. This full-time role offers comprehensive benefits and opportunities for growth within a large employee-owned bank.