Retail Banking Solutions Advisor

Fifth Third Bank; Oakwood (OH); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits

Onboarding program

Rotations in operations

Job summary

Fifth Third Bank in Oakwood, OH is seeking a Retail Personal Banker I after an onboarding program with rotations in operations and Sales & Service. The role focuses on using a consultative sales process to meet financial needs and grow customer relationships, including cross-selling and servicing duties.

The position includes a 4–8 week onboarding, a certification upon completion, and progression toward Retail Personal Banker I as part of the bank’s financial center platform.

Qualifications

• Proven ability to apply consultative sales to identify customer needs.
• Strong customer service and relationship-building skills.
• Ability to communicate clearly and professionally with customers and colleagues.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products and recommend suitable solutions.
• Cross-sell to existing customers and engage in outreach for financial reviews.

Skills

Sales skills

Customer service

Communication skills

Numerical reasoning

Professional appearance

Education

College degree or relevant experience

Tools

NMLS knowledge

Job description

Fifth Third Bank in Oakwood, OH is seeking a Retail Personal Banker I after an onboarding program with rotations in operations and Sales & Service. The role focuses on using a consultative sales process to meet financial needs and grow customer relationships, including cross-selling and servicing duties.

The position includes a 4–8 week onboarding, a certification upon completion, and progression toward Retail Personal Banker I as part of the bank’s financial center platform.