Retail Personal Banker: Financial Solutions Expert

Fifth Third Bank; Trenton (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Total Rewards benefits

Career development program

Job summary

Fifth Third Bank in Dayton, Ohio is hiring a Retail Personal Banker I to join our team. After completing a 4-8 week onboarding and education program with rotations in operations and Sales & Service, selected candidates may advance within the Retail Personal Banker job family.

The role focuses on utilizing a consultative sales process to identify and meet financial needs, while processing teller transactions and supporting the platform staff in delivering exceptional customer service.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire new customers.
• Ability to analyze credit and financial information.
• Professional appearance and communication.
• S.A.F.E. Act registration required at employment.
• Willingness to travel for training and scheduling flexibility.

Responsibilities

• Use consultative sales process to identify customer needs and build a profile.
• Maintain knowledge of Retail banking products and cross-sell solutions.
• Set appointments for periodic financial reviews and outreach.
• Collaborate with partners to deliver holistic financial solutions.
• Meet or exceed customer experience and production goals.

Skills

College degree or transferrable skills

Financial industry experience

Sales aptitude

Credit/financial math understanding

Professional appearance/communication

Retail policies knowledge

S.A.F.E. Act / NMLS registration

Education

College degree or equivalent

Job description

Fifth Third Bank in Dayton, Ohio is hiring a Retail Personal Banker I to join our team. After completing a 4-8 week onboarding and education program with rotations in operations and Sales & Service, selected candidates may advance within the Retail Personal Banker job family.

The role focuses on utilizing a consultative sales process to identify and meet financial needs, while processing teller transactions and supporting the platform staff in delivering exceptional customer service.