Consultative Retail Banker: Grow Customer Relationships

Fifth Third Bank; Cincinnati (OH); On-site; USD 42,000 - 58,000; Full time

Job summary

Fifth Third Bank in Cincinnati, OH is recruiting for Retail Personal Banker I as part of a 4-8 week onboarding program with rotations in operations and Sales & Service. You will learn to identify financial needs using consultative selling and to process teller transactions as a mobile-friendly platform staff member.

The role emphasizes risk awareness and excellent customer experience. Selected candidates will progress toward a Retail Personal Banker role, with training supporting growth and

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire new customers and cross-sell.

Responsibilities

• Use consultative sales process and needs assessment to identify financial needs.
• Maintain knowledge of Retail products and propose solutions.
• Schedule and conduct periodic financial reviews with customers.
• Cross-sell to existing customers and engage in outside sales activities.
• Collaborate with partners to provide holistic financial solutions.
• Meet or exceed customer experience and production goals.

Skills

Sales skills

Financial needs assessment

Communication

Customer service

Cross-selling

Education

Bachelor's degree or equivalent experience

Job description

Fifth Third Bank in Cincinnati, OH is recruiting for Retail Personal Banker I as part of a 4-8 week onboarding program with rotations in operations and Sales & Service. You will learn to identify financial needs using consultative selling and to process teller transactions as a mobile-friendly platform staff member.

The role emphasizes risk awareness and excellent customer experience. Selected candidates will progress toward a Retail Personal Banker role, with training supporting growth and